What payment types are available?
Our reseller share-it!
and her parent company Digital River GmbH offer the following payment types:
- Credit Card
- Wire Transfer
- Check / Money Order
- Purchase Order / Invoice
- PayPal
The following information is given by share-it!
We use SSL (Secure Sockets Layer) encryption technology to transfer your data securely. Our encryption is certified by VeriSign.
Credit Card
- We accept Visa, MasterCard, American Express, Diners Club, and JCB.
- When you pay by credit card, your order will be processed immediately. Postal mail shipments are initiated immediately. Products available electronically are generally ready for download immediately, or no more than 48 hours after you place your order.
- Fill out the secure order form online with your credit card
information, you will get your order processed immediately.
Wire Transfer
- The country from which you order determines whether or not you can pay the invoice amount by wire transfer, because we only have bank accounts set up in certain countries.
- In either case, the wire transfer information will be displayed on the order completion page and sent to you by e-mail after your order has been processed.
- The product will be delivered once payment has been received.
- Fill out the secure order form online, and you will get
your order number and bank / wire transfer instructions
like,
Check / Money Order
- We accept all personal, business, and Cashier's checks. Please note that personal checks may be held for up to 10 business days.
- Please note that checks or postal money orders must be in US dollar currency and drawn on an US Bank. Please send those
checks or postal money orders to our US-Office:
Element 5 US
10380 Bren Road West
Minnetonka, MN 55343 USA
Please make out the check or money order to Element 5 US.
- Money orders issued by US banks are also accepted. Please note that your
order is not considered paid until we have received your payment.
- You will receive detailed information by e-mail after your order is processed.
- Products will be shipped once payment has been received.
- Fill out the secure order form online, and you will get
your order number. Please include your order number on your
check or money order to avoid delays.
Purchase Order / Invoice
- We also accept purchase orders. In this case, your product will be shipped immediately.
- As a corporate client, you can generally order using a purchase order.
Unfortunately, we are unable to accept purchase orders from private customers.
- Please mail or fax your official order on company
letterhead with a valid signature or company stamp. As share-it! will be
processing your order, please make your PO out to Digital River GmbH.
Please include the following information so we can process your order more
quickly:
The product name and the specific product ID, if known
The number of items desired
The name the product license will be issued to
Your billing address and your delivery address, if different
Name, phone and fax number of the contact person for your order
The e-mail address to which the order confirmation and invoice should be sent,
and your e-mail delivery address, if different
The requested billing currency
If you include all of the required information, your order can be processed by
our customer service team as soon as possible. You will receive an order
confirmation to the e-mail address provided once the order has been processed.
All of the information listed above is required to process your purchase order.
Any missing information can lead to a delay in processing your order.
Customer Service USA
(Language: English)
share-it!
c/o Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343, USA (NOTE: This
is NOT the check address or money order address)
Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903-4152 (for
calls within the U.S.)
Fax: +1 952 646-4552
Customer Service Europe
(Languages: German/English/French/Italian/Spanish/Portuguese)
share-it! - Digital River GmbH
c/o Digital River Ireland Ltd.
Scheidtweilerstr. 4
50933 Cologne
Germany
Phone: +49 221 31088-20
Fax: +49 221 31088-29
(NOTE: This is NOT the check address or
money order address)
PayPal
- PayPal payments for orders are currently only accepted in USD, EUR, CAD, GBP, and JPY. All other currencies are converted to euros, which might create additional costs for you.
- A valid PayPal account is not required if you would like to use this payment type; you can set up an account when you are directed to PayPal's website.
- If you choose PayPal as your payment type, you will be automatically redirected to PayPal's website. Log on as usual, or set up an account and enter all required information to pay for your order.
- Once you have entered your information, you will be returned to share-it!'s order process pages where you will confirm your payment via PayPal.
- Typically, product delivery will be initiated immediately.
- During the payment process, all information will be exchanged in encrypted format exclusively between you as the account holder and PayPal's website.
Which currencies are accepted?
Our reseller share-it!,
her parent company Digital River GmbH, and the
online payment processors (PayPal and GiroPay) accepts the
following currencies,
- US Dollar
- Euro
- Pound Sterling
- Australian Dollar
- Brazilian Real
- Canadian Dollar
- Indian Rupee
- Japanese Yen
- Norwegian Krona
- Polish Zloty
- Russian Rouble
- Swedish Krona
- Swiss Franc
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